Refund policy

We stand behind the quality of our products and want you to have a smooth experience shopping with us.

Because our products are fulfilled through third-party logistics partners, we currently do not accept general returns or offer refunds for:

• Buyer’s remorse
• Incorrect orders placed by the customer
• Minor shipping delays outside our control

However, if your item arrives:

• Damaged
• Defective
• Incorrect
• Or fails to arrive

please contact us within 7 days of delivery and we will work with you to make it right.

Depending on the situation, we may offer:

• A replacement shipment
• Store credit
• A refund when appropriate

Order Changes & Cancellations

Orders may only be modified or canceled within 12 hours of purchase. Once processing begins, changes cannot be guaranteed.

Contact

For support, please contact:

support@cordli.store